The Brief

SERVICEmate is a sister company of one of our other clients. SERVICEmate is a retail job management software that is available for white goods engineers across the country to use on a pay per job basis. It allows “one man band” engineers, through to larger engineering businesses to administer their jobs on a day to day basis.

The result

SERVICEmate was initially developed by a third party, but was later transferred to Identify to handle all of the future development requirements.

We’ve bolted on a number of additional features to SERVICEmate and we’re constantly re-developing and improving the user experience to make it the best job management system on the market. Just some of the key features of SERVICEmate are:

  • Allow office staff to book jobs efficiently using logistical automatic scheduling
  • Allow engineers to administrate jobs and order parts from their tablets on site
  • Automatic invoicing and quotes
  • Invoicing and reporting
100+ Engineers worldwide

If you’re looking to launch a publicly available software solution, Identify can help to build and support your software. Interfacing with a number of 3rd party applications such as Google Maps, Stripe Payments and Paypal - we’ve got a broad experience in all things software.

What our clients Say...

We’ve been using the guys at Identify for the last year or so. During this time, they have helped me and my business develop our front of house website and a complex Job Management System

We’ve been using the guys at Identify for the last year or so. During this time, they have helped me and my business develop our front of house website and a complex Job Management System We have always found them very understanding to our requirements and we were very impressed with how they have the ‘customer care’ factor in that they are very pro-active in suggesting differences, changes or improvements to my projects which are all driven to improve the end result.

Adrian Welke, Operations Director

As with National Appliance Care, we work with Adrian and his team on a weekly basis through our monthly development retainer contract.

Any publicly available software requires constant maintenance and updates to ensure that the solution you’re providing is safe, secure and reliable to your end users.

SERVICEmate is continuously growing its feature list and in turn the number of engineers using the system across the country.